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Product
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Description
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Status
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| Nortel - Salesforce.com Connector |
This Connector seamlessly integrates Salesforce.com Call Center Edition with Nortel CTI systems (Uses TAPI). The lightweight CTI Adapter will enable the Salesforce.com webpage to have a softphone sidebar, which will make the Salesforce.com Agent completely CTI-Enabled.
|
version 1.0 shipping |
| SimpliConnect for Blue Pumpkin and Nortel Symposium |
Extracts information for Blue Pumpkin monitoring of Real Time Adherence data from Nortel Symposium |
Version 1.0 shipping; distributed by BP as Nortel Connector |
| SimpliConnect for Blue Pumpkin and DMS 100 |
Extracts information for Blue Pumpkin workforce management from a DMS 100 switch |
Version 1.0 shipping; distributed by BP as DMS 100 Connector |
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